We strongly recommend the use of cold goods packaging to maintain the quality and freshness of these sensitive products whenever the temperature is expected to exceed approx. 30C, but the choice is yours. We will not credit or accept return of any temperature sensitive goods where a customer has not selected a cold goods packaging and claims the goods have been heat damaged and they were dispatched contrary to our temperature guidelines. Our warehouse will choose cold packaging according to the size and nature of the cold goods purchased.