At Better Nutrition Pty Ltd, we are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website https://betternutrition.com.au/.
By using our website, you agree to the terms outlined in this Privacy Policy
1. Who We Are
Business Name: Better Nutrition Pty Ltd
Registered Country: Australia
Business Address: 49 CANN ST, BASS HILL, NSW 2197
Email: info@betternutrition.com.au
Better Nutrition Pty Ltd was established in 2022 and operates as an Australian online retailer offering health and wellbeing products to customers across Australia.
2. Information We Collect
We may collect the following personal information when you interact with our website:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Order and purchase details
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IP address and device information
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Website usage data (pages visited, time spent, interactions)
Payment details such as credit or debit card information are not stored by us. All payments are securely processed by trusted third-party payment providers.
3. How We Collect Information
We collect personal information when you:
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Place an order on our website
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Contact us via email or contact forms
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Subscribe to our newsletter
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Browse or interact with our website (via cookies and analytics tools)
4. How We Use Your Information
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We use your information to:
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Process and fulfil your orders
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Provide customer support
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Communicate order updates and service-related messages
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Improve our website, products, and services
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Send marketing communications (only if you have opted in)
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Detect and prevent fraud or misuse
5. Marketing Communications
We will only send promotional emails or marketing messages if you have given your consent.
You may opt out at any time by clicking the unsubscribe link in our emails or by contacting us at info@betternutrition.com.au.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with trusted third parties when necessary, including:
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Payment processors
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Shipping and logistics providers
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Website hosting and analytics services
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Advertising platforms (such as Google and Meta) for remarketing purposes
These third parties are required to handle your data securely and in accordance with applicable privacy laws.
7. Cookies & Analytics
Our website uses cookies to enhance user experience and analyse website traffic.
We may use services such as:
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Google Analytics
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Google Ads conversion tracking
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Meta (Facebook & Instagram) advertising tools
Cookies help us understand how visitors use our website and allow us to improve functionality and performance. You can disable cookies in your browser settings, though some features of the website may not function correctly.
8. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
Our website uses:
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SSL (Secure Socket Layer) encryption
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Secure servers and access controls
While we strive to protect your data, no method of transmission over the internet is 100% secure.
9. Accessing & Updating Your Information
You may request access to the personal information we hold about you or request corrections by contacting us at info@betternutrition.com.au.
We will respond within a reasonable timeframe in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
10. Health Disclaimer
Information provided on this website is for general informational purposes only and is not intended as medical advice.
Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using health-related products.
11. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies separately.
12. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The updated version will be published on this page with a revised January 2026.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
📧 info@betternutrition.com.au
📍 49 CANN ST, BASS HILL, NSW 2197